Predictive Analytics: A Prescription For A Better Patient Experience

Predictive Analytics: A Prescription for a Better Patient Experience

  • June 30, 2017

Consumer expectations about their “healthcare experience” continue to rise, and providers must raise their game as well if they hope to successfully compete. As Keith Roberts and Lucas Lukasiak of the Change Healthcare Engagement Solutions team note, advanced predictive analytics techniques and artificial intelligence infrastructures are giving savvy industry stakeholders the edge they need to better target patient engagement. Read the article

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Leveraging Data Analytics To Streamline Revenue Cycle Processes And Improve Patient Experience

Leveraging data analytics to streamline revenue cycle processes and improve patient experience

  • May 9, 2017

Revenue cycle management challenges are proliferating, as patients become more informed and demanding about the costs they’re responsible for. But Becker’s Hospital CFO reports on a recent round table discussion that offered the industry ideas on how to gain and act on insights into patient satisfaction and behavior through data analytics. The result can be a better patient experience and a positive impact on the bottom line. Read the article

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McKesson Entity Now Change Healthcare

McKesson Entity Now Change Healthcare

  • May 6, 2017

McKesson Technology Solutions and Change Healthcare have merged to create a new healthcare information technology company. The new Change Healthcare includes all of Change Healthcare's businesses and the majority of McKesson Technology Solutions, and will employ about 15,000 people. Read the article

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Getting In Front Of The Problem: How Can Hospitals Empower Denial Prevention And Management?

Getting in Front of the Problem: How Can Hospitals Empower Denial Prevention and Management?

  • November 22, 2015

Claim denials are a significant financial drain, costing healthcare organizations roughly 3% of their net revenue stream. The white paper, "Getting in Front of the Problem: How Can Hospitals Empower Denial Prevention and Management?" delves into three key strategies for reducing denials -- and how hospitals have used them effectively. Learn how to take steps to prevent denials on the front-end, manage denials through efficient workflows and processes, and analyze data for common causes of denials. Read now or download and read later                

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Credible, Defensible Estimates

Credible, Defensible Estimates

  • October 14, 2013

More Accurate Upfront Financial Calculations Bring Increased Revenue, Satisfaction With Entire Care Experience By David Dyke, Vice President, Revenue Cycle Solutions, Change Healthcare In healthcare, every interaction with the patient matters. Especially in today’s environment of continuous improvement, efforts have been concentrated on coordination among providers, the patient care experience and quality outcomes–all laudable goals. Often overlooked in these improvement efforts are the front-office and back-office functions that intersect with the care experience from beginning to end. A patient’s perception of the care experience begins when the phone rings for the initial appointment or appearance in the ED, and doesn’t…

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