Why Financial Engagement Is The Linchpin Of Consumer Engagement

Why Financial Engagement is the Linchpin of Consumer Engagement

  • June 12, 2017

It’s happening more and more: Once medical treatment is rendered, the customer gets the bill and calls their provider asking, “What  does this mean?” At the recent AHIP Institute and Expo 2017, two leaders in the field of medical payments broke it down for attendees in their presentation, “Why Financial Engagement is the Linchpin of Consumer Engagement.” Stuart Hanson, SVP and GM of Consumer Payment Solutions for Change Healthcare, was joined by Jack Gehrke, Head of Digital Consumer Payments at Aetna. They shared statistics that reflect the challenges customers face in making sense of their coverage and invoices, and why…

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Leveraging Data Analytics To Streamline Revenue Cycle Processes And Improve Patient Experience

Leveraging data analytics to streamline revenue cycle processes and improve patient experience

  • May 9, 2017

Revenue cycle management challenges are proliferating, as patients become more informed and demanding about the costs they’re responsible for. But Becker’s Hospital CFO reports on a recent round table discussion that offered the industry ideas on how to gain and act on insights into patient satisfaction and behavior through data analytics. The result can be a better patient experience and a positive impact on the bottom line. Read the article

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McKesson Entity Now Change Healthcare

McKesson Entity Now Change Healthcare

  • May 6, 2017

McKesson Technology Solutions and Change Healthcare have merged to create a new healthcare information technology company. The new Change Healthcare includes all of Change Healthcare's businesses and the majority of McKesson Technology Solutions, and will employ about 15,000 people. Read the article

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Healthcare RCM, Patient Collections Solutions Launch At HIMSS17

Healthcare RCM, Patient Collections Solutions Launch at HIMSS17

  • February 23, 2017

At HIMSS17, healthcare IT companies showcased a range of solutions to manage the changing landscape in healthcare reimbursement. McKesson launched the Healthy Hospital program, which uses analytical tools to benchmark hospital revenue cycles, as well as a payment assurance consulting program that uses data to develop value-based reimbursement strategies. The company also previewed a financial clearance tool that helps revenue cycle management staff manage patient collections with data, and a clinical clearance tool that makes medical record reviews more efficient. Read the article

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Making Metrics Matter At HIMSS17

Making Metrics Matter at HIMSS17

  • February 20, 2017

Today at HIMSS17 in Orlando, McKesson RelayHealth Financial took the wraps off of MyHealthyHospital.com, a unique program that lets hospital revenue cycle leaders benchmark their organization's fiscal fitness against peers nationwide. By simply entering their own hospital's data in the areas of Claim Quality, Reimbursement, Payment Velocity, and Productivity/Quality, visitors can learn if they are underperforming, on track, or exceeding averages in each revenue cycle area. They can use this information to identify areas for improvement that can improve revenue cycle performance. Watch the video to learn more about how RelayHealth Financial's revenue cycle expertise and claims database can help providers…

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RelayHealth Financial Debuts Healthy Hospital Program To Help Hospitals Identify Opportunities To Speed Revenue

RelayHealth Financial Debuts Healthy Hospital Program to Help Hospitals Identify Opportunities to Speed Revenue

  • February 17, 2017

On Monday at HIMSS17 in Orlando, RelayHealth Financial will unveil its new Healthy Hospital Index, an online service that allows hospitals to conduct a confidential assessment of their revenue cycle performance. Now, instead of trying to gauge financial performance in a vacuum–with no visibility into relevant national and regional KPIs and trends–financial executives can use Healthy Hospital’s analytics to benchmark their organization’s performance against that of peers. By simply entering some details about their revenue cycle performance, a customized “revenue health index” is generated with a comparative ranking of their hospital’s financial well-being. These insights can then be used to…

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