More Than Price Transparency: Patients Need Information Transparency

More Than Price Transparency: Patients Need Information Transparency

  • July 25, 2017

Most patients find it difficult to locate timely, accurate, and complete health data, but that data is precisely what they need now to make health decisions they’ve never had to make before. In his column on Health IT Outcomes, Tate McDaniel, Senior VP of Engagement Solutions at Change Healthcare, makes the case for the rising importance of information transparency. Read now or download and read later

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Predictive Analytics: A Prescription For A Better Patient Experience

Predictive Analytics: A Prescription for a Better Patient Experience

  • June 30, 2017

Consumer expectations about their “healthcare experience” continue to rise, and providers must raise their game as well if they hope to successfully compete. As Keith Roberts and Lucas Lukasiak of the Change Healthcare Engagement Solutions team note, advanced predictive analytics techniques and artificial intelligence infrastructures are giving savvy industry stakeholders the edge they need to better target patient engagement. Read the article

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Hospitals Struggle With The Dilemma Of Patients Hit By High Deductibles

Hospitals struggle with the dilemma of patients hit by high deductibles

  • June 28, 2017

In a Modern Healthcare article on hospitals' methods for dealing with patients saddled with high-deductible plans, Henry County Health Center CFO David Muhs tells how the 25-bed critical-access hospital uses Change Healthcare revenue cycle solutions to give patients a solid cost estimate prior to service. Read the article

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McKesson Entity Now Change Healthcare

McKesson Entity Now Change Healthcare

  • May 6, 2017

McKesson Technology Solutions and Change Healthcare have merged to create a new healthcare information technology company. The new Change Healthcare includes all of Change Healthcare's businesses and the majority of McKesson Technology Solutions, and will employ about 15,000 people. Read the article

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Getting In Front Of The Problem: How Can Hospitals Empower Denial Prevention And Management?

Getting in Front of the Problem: How Can Hospitals Empower Denial Prevention and Management?

  • November 22, 2015

Healthcare providers are chiefly concerned with two things: Ensuring patients receive the highest quality of care, and getting paid for that care. Despite advances in medical technology and a declining number of uninsured Americans, hospitals still experience difficulty getting paid fully and in a timely manner today. Hospital and health system CEOs have named financial challenges as their No. 1 concern every year from 2012 to 2014, according to the American College of Healthcare Executives.1 Claim denials are a significant contributor to these challenges. Denials are a pervasive and persistent problem, as up to 1 in 5 claims is delayed…

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Revenue Cycle Payment Clarity

Revenue Cycle Payment Clarity

  • April 10, 2015

What It Is, Why It Matters, and How It Can Help Your Patients and Your Bottom Line Healthcare providers today are principally concerned with two things: first and foremost, providing quality care to patients; second, getting paid for that care. Unfortunately, while advances in medical science and technology are making it easier to help patients get well, a tidal wave of reform is making it harder to get paid. Higher deductible plans and cost sharing mean that insured patients owe more. And as patient out-of-pocket expenses rise, so will the amount of bad debt carried by hospitals. Hospitals’ total cost…

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Credible, Defensible Estimates

Credible, Defensible Estimates

  • October 14, 2013

More Accurate Upfront Financial Calculations Bring Increased Revenue, Satisfaction With Entire Care Experience By David Dyke Executive Summary In healthcare, every interaction with the patient matters. Especially in today’s environment of continuous improvement, efforts have been concentrated on coordination among providers, the patient care experience and quality outcomes–all laudable goals. Often overlooked in these improvement efforts are the front-office and back-office functions that intersect with the care experience from beginning to end. A patient’s perception of the care experience begins when the phone rings for the initial appointment or appearance in the ED, and doesn’t end until the final bill…

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