Today RelayHealth Financial announced that, once again, it achieved full accreditation with the Healthcare Network Accreditation Program (HNAP) for Electronic Health Networks from the Electronic Healthcare Network Accreditation Commission (EHNAC). This was the 16th consecutive year that RelayHealth received this accreditation. Read the news release
Claim denials are a significant financial drain, costing healthcare organizations roughly 3% of their net revenue stream. The white paper, Getting in Front of the Problem: How Can Hospitals Empower Denial Prevention and Management? delves into three key strategies for reducing denials -- and how hospitals have used them effectively. Learn how to take steps to prevent denials on the front-end, manage denials through efficient workflows and processes, and analyze data for common causes of denials. Read now or download and read later
In a two-part feature series for Healthcare Payer News, Florida Blue’s Dianne Wagner and McKesson’s Carolyn Wukitch share a plan to help payers better engage consumers in the today's healthcare market. Part one covered market pressure around value-based reimbursement, consumerization, cost management, and regulatory compliance. Part two serves up hands-on advice for taking on these challenges. Read the article
McKesson’s Carolyn Wukitch and Florida Blue's Dianne Wagner spoke to a packed house at this year's AHIP Institute about the connection between innovative network design and how digital consumers engage with health plans. Now MedCity News, a leading healthcare publication that dedicates a third of its focus to “Patient Engagement," features a comprehensive "how to" article on the topic penned by the two executives. Read the article now
The increasing prevalence of high-deductible health plans, along with higher patient out-of-pocket expenses, is leaving more and more patients unable to pay their bills and providers unsure about reimbursement. To maintain payment flow, providers need visibility into when and how much they will be paid, and by whom. They also need to get better at navigating obstacles to payment. This Revenue Cycle Payment Clarity white paper describes how providers can implement the tools and processes to help provide payment clarity and accelerate revenue. Read now or download and read later
Insurance News Net covered RelayHealth Financial's launch of the new RelayAccount, which helps providers increase collections and reduce bad debt, while helping improve patient satisfaction. Read the story here.
Today RelayHealth Financial debuted a new version of its RelayAccount online patient billing solution, to help providers boost collections and patient satisfaction. Find out how RelayAccount does it. Read the news release here.
Believe it or not, patients actually notice and care about the billing process. A recent survey found the higher a patient's satisfaction with the billing process was, the higher their overall satisfaction with the hospital and the clinical treatment received. Credible, Defensible Estimates explains why hospitals should help patients gain a realistic expectation about their financial responsibility up front, and how to make that happen on a consistent, reliable basis. The white paper also describes RelayHealth's Estimation Maturity Model (EMM) for creating estimates. Read now or download and read later