Credible, Defensible Estimates

Credible, Defensible Estimates

  • October 14, 2013

Believe it or not, patients actually notice and care about the billing process. A recent survey found the higher a patient's satisfaction with the billing process was, the higher their overall satisfaction with the hospital and the clinical treatment received. Credible, Defensible Estimates explains why hospitals should help patients gain a realistic expectation about their financial responsibility up front, and how to make that happen on a consistent, reliable basis. The white paper also describes RelayHealth's Estimation Maturity Model (EMM) for creating estimates. Read now or download and read later

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Big Data Mining Speeds Claims Payments

Big Data Mining Speeds Claims Payments

  • March 13, 2013

Health Data Management featured a real-world effort to harness big data, profiling Sean Riesterer, director of revenue cycle and reimbursement for Silverton (Ore.) Health. Silverton used RelayHealth's clearinghouse of data to find lags in this organization's service-to submission flow. It took Silverton only a few months to reduce the average service-to-submission time from 30 days to 13 days. Read the case study

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