Why Financial Engagement Is The Linchpin Of Consumer Engagement

Why Financial Engagement is the Linchpin of Consumer Engagement

  • June 12, 2017

It’s happening more and more: Once medical treatment is rendered, the customer gets the bill and calls their provider asking, “What  does this mean?” At the recent AHIP Institute and Expo 2017, two leaders in the field of medical payments broke it down for attendees in their presentation, “Why Financial Engagement is the Linchpin of Consumer Engagement.” Stuart Hanson, SVP and GM of Consumer Payment Solutions for Change Healthcare, was joined by Jack Gehrke, Head of Digital Consumer Payments at Aetna. They shared statistics that reflect the challenges customers face in making sense of their coverage and invoices, and why…

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Lab Network Picks Change Healthcare As Revenue Cycle Partner

Lab network picks Change Healthcare as revenue cycle partner

  • June 2, 2017

Atlanta-based LabPharm Hospital Management Services has chosen Change Healthcare as its vendor for revenue cycle management services, Health Data Management reports. LabPharm’s chief legal officer says Change Healthcare was picked in part because of its national presence and strong experience in lab billing. Read the article

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Leveraging Data Analytics To Streamline Revenue Cycle Processes And Improve Patient Experience

Leveraging data analytics to streamline revenue cycle processes and improve patient experience

  • May 9, 2017

Revenue cycle management challenges are proliferating, as patients become more informed and demanding about the costs they’re responsible for. But Becker’s Hospital CFO reports on a recent round table discussion that offered the industry ideas on how to gain and act on insights into patient satisfaction and behavior through data analytics. The result can be a better patient experience and a positive impact on the bottom line. Read the article

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McKesson Entity Now Change Healthcare

McKesson Entity Now Change Healthcare

  • May 6, 2017

McKesson Technology Solutions and Change Healthcare have merged to create a new healthcare information technology company. The new Change Healthcare includes all of Change Healthcare's businesses and the majority of McKesson Technology Solutions, and will employ about 15,000 people. Read the article

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From Pay Kiosks To Data Analytics: 4 Experts Talk RCM Strategies

From pay kiosks to data analytics: 4 experts talk RCM strategies

  • May 5, 2017

Revenue cycle management is top-of-mind among healthcare professionals in today’s fast-moving environment, as a recent round table discussion covered by Becker’s Hospital CFO revealed. Reporter Mackenzie Bean noted some of the highlights of the discussion, including the struggles of hospitals getting proper reimbursement for rendered care, and how analytics can play a bigger role in the overall revenue cycle. Read the article

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How Culture Can Make Or Break The Value Of Your Data

How culture can make or break the value of your data

  • April 28, 2017

Everyone in healthcare can agree that, used properly, data is invaluable. But as Jason Williams, VP at Change Healthcare aptly points out in Becker’s Health IT & CIO Review, “The important thing is not the data, it’s about the objectives we’re trying to accomplish.” Read the article

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How Hospitals Can Use Data Analytics To Improve RCM Performance: 4 Thoughts From Change Healthcare’s Marcy Tatsch

How Hospitals Can Use Data Analytics to Improve RCM Performance: 4 Thoughts from Change Healthcare’s Marcy Tatsch

  • April 4, 2017

Why is data analysis so important for hospitals? To thrive, hospitals need to accelerate reimbursement, remove obstacles to payment, and reduce bad debt -- all of which require harnessing their data for performance improvements. Change Healthcare's Marcy Tatsch explains why data analysis is becoming even more critical as hospitals move to complex value-based reimbursement models. Read the article

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The Perfect Pairing: Patient Access And Analytics

The perfect pairing: Patient access and analytics

  • March 28, 2017

While more providers are taking advantage of technology to improve front-end revenue cycle processes, analytics lags behind. But when applied to patient access, analytics can help identify issues with registration and eligibility accuracy, and reduce downstream denials. A recent article in Multibriefs outlines the benefits of using analytics to improve patient-access processes in a value-based world. Read the Article

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Rethinking Denials Management

Rethinking Denials Management

  • March 16, 2017

Most provider organizations take an administrative approach to managing claim denials. Maybe that’s why they’re not collecting as much as they should. It turns out that most denial management programs have several flaws that, if corrected, can help close the gap on the 90% of claim denials that are preventable. This white paper explores a new holistic approach to denials management that intersects financial and clinical factors. See how some of the most prevalent causes of denials can be isolated and eliminated more effectively. Read now or download and read later

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