RCM Tip of the Day: Align Consumer Expectations Early in the Process

2016-11-29-19_52_21-rcm-tip-of-the-day_-align-consumer-expectations-early-in-the-processWith patients paying more out-of-pocket, how do hospitals and providers smooth out the transaction? They need to give patients accurate cost estimates prior to service, and collect more at the point of service — without alienating the patient.

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